This study explores the Order Scope Management (OSM) Process of the case organization operating in manufacturing industry. The OSM process is followed when changes to the scope of supply are made during the production. The study focuses on factors that are causing failures in this process. The outcome of this study is a list of proposals to improve the OSM Process in order to execute the changes as planned.
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Improving Management Process
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Improving Management Process, Sonia Sosa Carvalho, 9781541255678
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